SHIPPING

 

Shipping Information

We want you to receive your purchase quickly and safely. Here's everything you need to know about how we ship.

Processing Time

All orders are processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with a tracking number once your order has shipped.

⏱ Orders placed on weekends or US public holidays will begin processing the next business day.

Domestic Shipping (United States)

Shipping Method Estimated Delivery Cost
Standard Shipping 5–8 business days after dispatch Calculated at checkout
Expedited Shipping 2–4 business days after dispatch Calculated at checkout
Overnight / Priority 1–2 business days after dispatch Calculated at checkout

International Shipping

We ship to most countries worldwide. International delivery typically takes 7–18 business days depending on destination and customs processing.

🌍 International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in our shipping charges and are collected by your local customs authority.

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. You can use this to follow your shipment in real time through the carrier's website.

If you haven't received tracking information within 4 business days of your order, please contact us and we'll look into it right away.

Packaging

All items are carefully packaged to ensure safe transit. Luxury items are wrapped in protective tissue, and bags are stuffed to maintain their shape. Where original dust bags or boxes are available, they are included.

Lost or Damaged Shipments

  • If your package is lost in transit, contact us and we will work with the carrier to resolve the issue.
  • If your item arrives damaged, please photograph the packaging and item immediately and email us at support@aurasonia.com within 48 hours of delivery.
  • We will do everything we can to make it right.

Questions?

We're happy to help. Reach us at support@aurasonia.com or visit our Contact page.